Introduction

Charmian J. Ramey

Who Am I in a Glance: An enthusiastic and customer satisfaction driven virtual assistant. My personal brand is centered on integrity, efficiency, and attention to details.

Why Hire Me: Trustworthy professional who strives to make my customers’ work/ life balance easier to manage. I remain flexible to customers’ needs and continue to upgrade and update my skills and abilities.

Skills and Compententices:

  • Data Entry
  • Telephone Services
  • Calendar Management
  • Internet Based Research,
  • Email Management
  • Social Media Management

Tools

  • Microsoft Office Suite
  • Social Media (Facebook, Twitter, Instagram, Pinterest)
  • Canva
  • Google Suite
  • Teleconferencing (Zoom, Webex, Duo, Facetime, Teams)
  • WordPress

Employment History

Virtual Assistant

Charming Helpmate 2021 to present

  • Administrative services and support offered on a Virtual platform
  • Establishing contracts with clients that offer flexibility and affordability
  • Confidential maintence of clients’ data and information

Program Director

Gaudenzia Inc. 2012- 2021

  • Managed a team of over 35 members to facilitate the operations of an emergency homeless shelter
  • Timely and effective oral, written, electronic communications with all levels of stakeholders

Academic Background

West Chester University of PA

Master of Public Administration – 2020

  • Coursework in: Human Resources, Grant Writing, Fundraising
  • Graduated with a 3.9 G.P.A
  • Graduate Certificate in Nonprofit Management – 2020

Xavier University of LA

Bachelor of Psychology- 2001

  • Coursework in: Mental Health, Public Speaking
  • Study Abroad: African Diaspora in Ghana, West Africa
  • Volunteer: American Red Cross, Tindley Temple UMC, Philly Counts